Chad, K. & Miller, P. (2005). Do Libraries Matter? The rise of Library 2.0. Talis. Retrieved October 12, 2006.
Chad and Miller’s paper on Library 2.0 advocates for the need of libraries to become full service information centers, however, Library 2.0 is not the sole platform that libraries ought to use. Instead, libraries must work alongside Web 2.0 technology and find ways to help users navigate the Internet to find the information they require. A clear definition of Library 2.0 ought to be provided to readers of the paper, rather than four vague principles, many that have been implemented in whole or in part in large and medium sized public library systems. Also, the writers failed to address confidentiality issues, which are important to library users. Moreover, Chad and Miller misdirect readers from the practical problems that Library 2.0 creates. Finally, Library 2.0 does not amount to a revolution as the white paper’s authors suggest. Instead, the paper may be the beginnings of a manifesto on the future of libraries as full service information centers. With drastic alteration in several fundamental ways, the Chad and Miller paper may provide the seeds for the creation of a manifesto on the future of libraries in the Western world.